I’m a bit behind on keeping things up to date around here. Interest in Microsoft CRM seems to have been very high so far this year so more projects has meant less blogging. I’m working on doing more frequent updates that are short and sweet. So here goes… 

KB 979347 Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available for download at http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5da4d352-1d3f-4426-9c17-b256c30afdb9

Update Rollup 10 contains a cumulative set of updates and hotfixes. For more information see Article ID 979347 at http://support.microsoft.com/default.aspx?kbid=979347

I’d suggest reading the article before getting started so you understand what’s involved. There are prerequisites such as needing to have Update Rollup 7 installed before going to higher version including Update Rollup 10.

As always, I’d suggest doing a full backup of MSCRM databases and even exporting customizations as a precaution. Update Rollup 10 can be uninstalled but it’s better to be safe in case the uninstall has a meltdown. Also, I’d suggest installing this in your test environment and then testing for server and user issues before implementing it in your production environment.

Update Rollup 6 for Microsoft Dynamics CRM 4.0 (KB 970148) is now available for download at
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=79f90982-c039-41c2-af8e-3119ecf27790

Full detail can be found in Article ID 970148 at
http://support.microsoft.com/default.aspx?kbid=970148

This Update Rollup is a cumulative set of updates and hotfixes intended to resolve problems and enhance performance.  While this Update Rollup can be uninstalled it’s recommended that you evaluate its impact on your test environment and do a full backup before installing it in your production environment.

I’m back and am getting caught up a bit.

Update Rollup 5 for Microsoft Dynamics CRM 4.0 (KB 970141) was released today July 2nd, 2009 and is available for download at
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5101d801-976b-4c11-bdfc-000b970ef4a3

Update Rollup 5 contains a cumulative set of updates and hotfixes. For more information see Article ID 970141 at
http://support.microsoft.com/default.aspx?kbid=970141

While this update can be uninstalled, it is recommended that you do a full backup of CRM and assess it in your test environment before deploying it to your production system.

Microsoft has released Update Rollup 4 for Microsoft Dynamics CRM 4.0 (KB 968176).

This is a cumulative set of updates and hotfixes to enhance technical and functional performance.

More detail is at the Microsoft Knowledge Base page for KB 968176 and it’s available for download.

Although this Rollup can be uninstalled, I’d recommend thoroughly reading the Knowledge Base article, deploying this to your test environment first, and fully backing up your CRM production system before implementing it.

Microsoft just released updated versions of the E-mail Router and CRM for Outlook software.

These are for the Online version of Dynamics CRM only. Not On-Premise.

Microsoft Dynamics CRM Online Email Router

Microsoft Dynamics CRM Online for Outlook

I’ve been falling a bit behind on keeping this place up to date.

Microsoft recently released Update Rollup 3 for Microsoft Dynamics CRM 4.0 (KB 961768). The update rollup contains a cumulative collection of updates and hotfixes.

Additional detail is at http://support.microsoft.com/default.aspx?kbid=961768

The download is at http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=05453fa4-9551-4a88-9852-634a9ad0e140

Microsoft recently changed the frequency of update rollup releases. They used to release them a couple times a year. Now they’re planning to release them in eight week cycles so we should see another one sometime in May.

I would strongly suggest applying this Update Rollup in your test environment first to see if it causes any issues. The last one, Update Rollup 2 (and the slightly revised one they released I call Update Rollup 2-1/2), caused a few different issues. Some companies ran into quirkiness with stuff like navigation and workflow after applying UR2.

And make sure to do a full backup before applying it. But you do that regularly anyway, right?

Wow, Update Rollup 2 for CRM 4.0 is out already. Seems like I just did the post for Update Rollup 1 a few weeks ago.

So, here’s the download link on Microsoft’s website for Update Rollup 2 (KB 959419):
http://www.microsoft.com/downloads/details.aspx?familyid=aa671769-61e9-45c4-919f-c88199aa4241&displaylang=en&tm

And here’s more detail on what it is and does:
http://support.microsoft.com/default.aspx?kbid=959419

Microsoft has been gradually releasing Accelerators for Dynamics CRM 4.0. They just made the E-Service Portal available for download.

Newly Released

• E-Service Portal: A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM.

 Currently Available

• Extended Sales Forecasting: Enhanced sales forecasting mechanism for Microsoft Dynamics CRM 4.0.
• CRM Notifications: Newsfeeds (RSS) that allow users to subscribe to CRM “events” relevant to their job role.
• Event Management: New functionality to plan, create, execute, and review events.

Available Soon

• Analytics: Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards.
• Enterprise Search: Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search.
• Business Productivity: A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0
• Sales Methodologies: Practical Guidance for adoption of third-party sales methodologies such as SPI Solution Selling, Target Account Selling (TAS) and Miller Heiman)

Update Rollup 1 for Microsoft Dynamics CRM 4.0 is now available for download on Microsoft’s website at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=57C6267B-3B13-49DD-BFED-3CC83633AEA7&displaylang=en

It’s a software update that contains a quite a few individual updates and hotfixes that resolve issues with Microsoft Dynamics CRM. Here’s more detail on what Update Rollup 1 includes:

http://support.microsoft.com/Kb/952858

This update can be uninstalled but it’s a good idea that you first do a full backup and also consider deploying it to your test environment before installing it in your production environment.