1. In Dynamics CRM for Outlook select “CRM” from the top menu (In the Web version select “Tools”)
2. From the dropdown list select “Options…”
3. On the window that opens look for the option to “Select the number of records shown per page in any list of records” and change the dropdown next to “Records Per Page” to the amount you would like to display. 
4. Click the OK icon.

This is one of those handy features that still seems to get overlooked in Microsoft Dynamics CRM 4.0.

The situation is normally that a user needs to change one piece of data within several records. Maybe you have a dozen Contacts whose phone number all changed to (312) 555-1212. Updating the records individually would be time consuming.

To bulk edit/update multiple records:

1. Select the entity/record type you would like to update (e.g. Accounts, Contacts, etc). Records can be updated from the main menu area (e.g. the Accounts list), from within a record (e.g. the Contacts list within an Account), or through Advanced Find. 
2. Select the records you would like to update.  To highlight a list of records, hold the Shift keyboard key and click the start and end records. To highlight specific records, hold the Ctrl key and click the desired records.
3. On the Actions menu click “More Actions” and select “Edit”
4. On the Edit Multiple Records window that opens, enter the data you would like to change. This will add or update that data on all of the records you have selected.
5. Click “Save”.

Updating and Editing Multiple Records in Microsoft Dynamics CRM 4.0