I’m a Senior Microsoft Dynamics CRM Consultant with Hitachi Consulting. I'm based in the Chicago, Illinois area but work across the country. I've been involved with Microsoft CRM since 2002 and provide consulting, implementation, training, and other services related to Microsoft CRM. This blog is a mix of business and technical stuff so it should be helpful for administrators, CRM users, and businesspeople. If you have questions or comments use the contact icon above or call me at (219) 561-7180