Please join Hitachi Consulting for a demonstration of the power and flexibility of the award winning Microsoft Dynamics CRM 2011 on October 12^th, 2011 at 1:00 pm EST.

Click Here to register for this event. 

You will see the following:

• Outlook embedded CRM
• Navigation through Modules
• Dashboards & Analytics
• Views and ad hoc reports
• 360 degree view of Customers
• Sales Management – ROI
• Marketing Campaigns
• Qualify
• Sales Process Workflow
• Customer Service & Support
• Enter a Case
• Knowledge Base
• Dialogs & Escalation Workflow
• Customer Service Scheduling
• CRM for Field Service Automation
• Plus a few surprises to keep you on your toes

 Microsoft Dynamics CRM 2011 can provide your company multiple ways to improve productivity in every aspect of your business.

• Sales Solutions – Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.
• Customer Service Solutions – Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
• Marketing Solutions – Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.
• Extended CRM - Organizations also need to manage other relationships that are integral to success—employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

Update Rollup 4 for Microsoft Dynamics CRM 2011 On-Premise is now available for download at http://www.microsoft.com/download/en/details.aspx?ID=27554%20

More detail about Update Rollup 4 and what it includes can be found at http://support.microsoft.com/default.aspx?kbid=2556167

KB 2547347 Update Rollup 3 for Microsoft Dynamics CRM 2011 is now available for download at http://www.microsoft.com/download/en/details.aspx?id=26912

More detail can be found at http://support.microsoft.com/default.aspx?kbid=2547347

Today Microsoft publicly released Microsoft Dynamics CRM 2011 Online, the cloud version!

Microsoft Dynamics CRM 2011 On-Premise and Partner Hosted versions have a release date of February 28th, 2011.

Here’s the public Press Pass http://www.microsoft.com/Presspass/press/2011/jan11/1-17MSCRMOnlinePR.mspx  

The updated CRM 2011 website has a free 30-day trial and limited time launch offer of $34 per user per month. http://crm.dynamics.com

Microsoft is also offering a cash back promotion for companies who switch to Microsoft CRM from certain Salesforce.com and Oracle products. http://www.cloudcrmforless.com

The Virtual Launch is on January 20th is at http://crm.dynamics.com/2011launch

The Chicago in-person launch is event is on March 8, 2011. Registration and detail are at https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032471465&EventCategory=1&culture=en-US&CountryCode=US

Microsoft CEO Steve Ballmer is hosting the Global Virtual Launch Event for Microsoft Dynamics CRM 2011 on Thursday, January 20th at 9:00 AM Pacific Standard Time.

More detail and registration for the Virtual CRM 2011 Launch Event is at http://crm.dynamics.com/2011launch

There are also quite a few local in-person launch events being held throughout the United States. More detail and locations are at http://crm.dynamics.com/2011launch/?tabid=NAevents

The new 2011 version of Microsoft Dynamics CRM is just around the corner due to be released in January.  On Tuesday, March 8th Microsoft is holding a Chicago launch event for Microsoft Dynamics CRM 2011 at the Hyatt Regency McCormick Place.

Hitachi Consulting is a sponsor so I’ll definitely be there. I’d be glad to meet with you while I’m there so feel free to contact me in advance to make arrangements.

The previous Microsoft launch event for Microsoft CRM 4.0 was really nicely done and had a huge attendance. CRM 2011 is really hot right now so this should be a great event.

Location
Hyatt Regency McCormick Place
2233 S King Dr
Chicago Illinois 60616
United States

Date & Time
Tuesday, March 08, 2011 8:30 AM - 12:30 PM
Central Time (US & Canada)
Welcome Time: 7:45 AM

More detail and registration for the Chicago event can be found at https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032471465&EventCategory=1&culture=en-US&CountryCode=US

More detail about other launch event locations throughout the United States is at http://crm.dynamics.com/2011launch/?tabid=NAevents

Now that the hot new Microsoft Dynamics CRM version 2011 is just around the corner Microsoft is offering a pretty nice promotion for users of several competing products. It’s called “Cloud CRM for Less”.

Not only are they offering discounted pricing, they’re giving cash back when you switch from Salesforce.com, Siebel CRM, or Oracle CRM On-Demand!

The discounted price is $34 per user per month. That’s pretty compelling compared to other systems at $65, $125 or more.

On top of that, they’re giving back $200 cash per user license purchased! So for example if you switch 30 users you get $6,000 back.

To qualify you need to switch from one of the qualifying products, purchase at least 15 user licenses of Microsoft Dynamics CRM Online, and sign a two year agreement.

More detail is at http://offers.crmchoice.com/Cloud-CRM-For-Less/

A Microsoft Dynamics CRM Online 30 Day Trial of the current version is at http://www.microsoft.com/dynamics/crmresults/countdown/thirtyday.aspx

A beta  trial version of the new Microsoft Dynamics CRM 2011 Online is at http://offers.crmchoice.com/CRM2011Beta-Landing

The new Microsoft CRM 2011 version is really slick! If you’re using a competing product give Microsoft CRM 2011 a look.

Microsoft released Beta trial versions of both CRM 2011 Online and On-Premise. 

• Microsoft Dynamics CRM 2011 Online Public Beta trial signup page
• Microsoft Dynamics CRM 2011 On-Premise Public Beta trial download page

Microsoft recently announced some updates to the next version of Microsoft Dynamics CRM. I was expecting the next version to be “5.0” but Microsoft seems to like to change naming formats of their products occasionally. So now it’s officially Microsoft Dynamics CRM 2011. 

Here’s a press pass with more detail on Microsoft Dynamics CRM 2011

The most recent updates include:

• Microsoft Dynamics CRM 2011 Online will be launched by the end of 2010
• CRM Online will be available in 40 markets and 41 languages by the end of 2010
• Microsoft Dynamics CRM 2011 On-Premise will be launched early 2011
• An updated video overview of Microsoft Dynamics CRM 2011 is now available
• Microsoft will be launching Microsoft Dynamics Marketplace in September 2010
• Microsoft Dynamics CRM 2011 Public Beta will be available in September 2010

Revised 01/17/11 – CRM 2011 Online Released!!!

Microsoft Dynamics CRM 2011 Online was released today! Dynamics CRM 2011 On-Premise and Partner Hosted versions have a release date of February 28th, 2011.

Here’s the official Microsoft Press Pass http://www.microsoft.com/Presspass/press/2011/jan11/1-17MSCRMOnlinePR.mspx

Here’s my updated post http://www.crmdynamics.net/2011/01/microsoft-dynamics-crm-2011-online-release-date-is-today/

Revised 01/07/11

The latest public information on the Microsoft Dynamics CRM 2011 release date is still showing sometime in January for CRM 2o11 Online and 1st quarter 2011 for  CRM 2011 On-Premise. Steve Ballmer is doing a Virtual Launch event on Thursday, January 20th. More detail and registration is at http://crm.dynamics.com/2011launch

Revised 07/27/10

I posted an update about the new Microsoft Dynamics CRM 2011 at http://www.crmdynamics.net/2010/07/microsoft-dynamics-crm-5-0-is-now-microsoft-dynamics-crm-2011/

Revised 04/29/10

The release date supposedly will be around ”end of year” which I did a new post for at http://www.crmdynamics.net/2010/04/microsoft-dynamics-crm-5-0-available-2nd-half-of-2010-part-ii/

Revised 10/14/09

In an interview with Brad Wilson, the General Manager for Microsoft Dynamics CRM at Microsoft, ChannelWeb mentioned version 5.0 would be out in the second half of 2010.

“Microsoft (NSDQ:MSFT) channel partners are about to get their first look at the next release of the vendor’s Dynamics CRM application, a product that’s targeted for release sometime in the second half of 2010″

“Dynamics CRM 5.0 will sport improvements in the user interface and data visualization features, enhanced sales and marketing capabilities, and tighter integration with Microsoft’s SharePoint Server collaboration platform, according to Wilson, who declined to disclose details.”

http://www.crn.com/software/218500733;jsessionid=KEB1TPSAPTOIWQSNDLOSKHSCJUNN2JVN

From what I remember new CRM version releases were supposed to be on a two year cycle. Version 4.0 was out in January of 2008 so this seems to have been pushed out a bit.