Browsing the blog archives for September, 2011.


Microsoft Dynamics CRM 2011 Demo 10/12/11

Demos, Microsoft Dynamics CRM 2011

Please join Hitachi Consulting for a demonstration of the power and flexibility of the award winning Microsoft Dynamics CRM 2011 on October 12th, 2011 at 1:00 pm EST.

Click Here to register for this event. 

You will see the following:

  • Outlook embedded CRM
  • Navigation through Modules
    • Dashboards & Analytics
    • Views and ad hoc reports
  • 360 degree view of Customers
  • Sales Management – ROI
    • Marketing Campaigns
    • Qualify
    • Sales Process Workflow
  • Customer Service & Support
    • Enter a Case
    • Knowledge Base
    • Dialogs & Escalation Workflow
  • Customer Service Scheduling
  • CRM for Field Service Automation
  • Plus a few surprises to keep you on your toes

 Microsoft Dynamics CRM 2011 can provide your company multiple ways to improve productivity in every aspect of your business.

  • Sales Solutions – Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.
  • Customer Service Solutions – Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
  • Marketing Solutions – Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.
  • Extended CRM - Organizations also need to manage other relationships that are integral to success—employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.
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Microsoft Dynamics CRM Cloud For Less Promotion

Deals & Discounts, Microsoft Dynamics CRM Online, Special Offers

Microsoft is again offering the Microsoft Dynamics CRM Online “Cloud for Less” promotion. This deal essentially gives a discount by providing $150 cash back for each user seat purchased. So, buy 50 seats and get $7,500 back. Seats are $44 per user per month each so that’s a significant offer.

More detail is at http://crm.dynamics.com/en-us/offers/cloud-crm-for-less

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Update Rollup 4 for Microsoft Dynamics CRM 2011 Download KB 2556167

Microsoft Dynamics CRM 2011, Update Rollup, Updates & Hotfixes

Update Rollup 4 for Microsoft Dynamics CRM 2011 On-Premise is now available for download at http://www.microsoft.com/download/en/details.aspx?ID=27554%20

More detail about Update Rollup 4 and what it includes can be found at http://support.microsoft.com/default.aspx?kbid=2556167

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