The long-awaited Microsoft Dynamics CRM and Microsoft Dynamics GP (formerly Great Plains) adapter is now available. 

This tool provides integration between CRM and GP to better manage data and data flow. When changes are made to one system the adapter can update the other system.

As an example, if a customer’s address is updated in Microsoft Dynamics GP the adapter can automatically update the customer’s address in Microsoft Dynamics CRM, or vice-versa. Or if an invoice is created in Dynamics GP the adapter can add the invoice to the customer’s account in Dynamics CRM.

Another CRM adapter?
This is different from the Microsoft Dynamics CRM BizTalk Adapter I recently posted about.  This adapter is a standalone product that doesn’t require Microsoft BizTalk. Also, this adapter was created to help non-developer types connect the systems without needing to know programming languages. And it has out-of-the box template mappings

Price?
Free!  Sort of. As a customer you must have an active/current Microsoft Dynamics GP Enhancement/Support plan and an active/current Microsoft Dynamics CRM Software Assurance Support Plan.

How do customers get more information on the adapter?
Customers can log into their CustomerSource account where there’s a section about the adapter.  There’s a pretty good Frequently Asked Questions document that covers some of its features and limitations.

How do customers get the adapter?
Currently the adapter is only available through Microsoft Partners who are registered and approved as a Microsoft Dynamics GP partner. Contact your current Dynamics GP partner. If you don’t have one or would like a new one call me.