Mobile Express for Accessing Microsoft Dynamics CRM on Phones is Now Available

Mobility

Wow, all kinds of new stuff coming out today for Dynamics CRM.

Mobile Express for Microsoft Dynamics CRM enables users to access Dynamics CRM through a web browser on a mobile device such as a phone or PDA.

This is great for road warriors such as salespeople who need to access information about clients while traveling. You can use Mobile Express much like you use regular CRM. So you can get to Accounts, Contacts, Opportunities and most other CRM entities right from your phone.

A couple of things worth noting.

Microsoft says Mobile Express works well for “occasional access to Microsoft Dynamics CRM” and over “High-speed networks”.  What this translates to is it’s great for quickly checking stuff like a phone number or quote but you wouldn’t want to do the majority of your daily CRM tasks with it. And since it’s web-based you must have internet access to use it because it doesn’t store data on the mobile device and therefore doesn’t synchronize data. But most mobile devices that have internet access usually always have connectivity so I don’t see this as a big deal. If you need offline access see my post about other mobile options for Dynamics CRM.

Here’s more detail and the download for Mobile Express.

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