I’m a Senior Microsoft Dynamics CRM Consultant with Hitachi Consulting, a Microsoft Certified Gold Partner providing consulting services. At Hitachi Consulting I help businesses like yours deploy Microsoft CRM. I'm based in the Chicago area but serve clients across the country. This blog is a mix of business and technical stuff so it should be helpful for administrators, CRM users, and businesspeople. If you need help with Microsoft CRM call me at (219) 714-4016.