Microsoft recently released two more Accelerators for Microsoft Dynamics CRM.

The Business Productivity Newsfeed and Business Productivity Workflow Tools Accelerators are now available for download.

Like last quarter the results weren’t all that great but Microsoft Dynamics CRM is again one of the products that’s continuing to see growth.

On the webcast Chris Liddell, Microsoft’s Senior Vice President & Chief Financial Officer said “In the quarter we continued to see strong demand for our SharePoint, Office Communications Server, and CRM products which all grew more than 20%.”

Microsoft’s Investor Relations page is at http://www.microsoft.com/msft/default.mspx

Microsoft just released updated versions of the E-mail Router and CRM for Outlook software.

These are for the Online version of Dynamics CRM only. Not On-Premise.

Microsoft Dynamics CRM Online Email Router

Microsoft Dynamics CRM Online for Outlook

Microsoft just released a new add-on for Microsoft Dynamics CRM 4.0 named the Agent Communications Panel.

It uses Office Communications Server to enable CRM users to make and receive calls, do conference calls, and do instant messaging through Dynamics CRM.

Here’s a link to the download and documentation

This is a pretty nice promotion.

Essentially, when you buy Microsoft Dynamics CRM licensing or other qualifying products by June 26th, 2009 you get a subsidy check back from Microsoft that can be used toward software or services with a reseller or consultant who’s a qualified Microsoft partner.

So as an example, let’s say you need Microsoft Dynamics CRM Professional for 25 users. The subsidy check back to you would be $2,835. Pretty nice.

More detail on the program is at http://www.microsoftincentives.com/BigEasy3/Default.aspx

No April Fools joke.

Microsoft is now offering qualified customers a “no-charge” (free) server license of Microsoft Dynamics CRM Professional.  The server license is normally over $2,000 so that’s a pretty good chunk of change.

So how do you qualify?

• You must already own, or need to purchase, one of Microsoft’s ERP products including Microsoft Dynamics GP (formerly Great Plains), Dynamics AX (formerly Axapta), Dynamics SL (formerly Solomon), or Dynamics NAV (formerly Navision).

• The ERP product must have been purchased through Microsoft’s Business Ready License (BRL) program. You must have a valid and current Business Ready Enhancement Plan and Advanced Management Edition, or Module Based Licensing and Professional Edition. Business Essentials Edition and Standard Edition don’t qualify.

• The Microsoft Dynamics CRM Server License is included in the Foundation Pack of Dynamics AX, Dynamics NAV, Dynamics GP, and Dynamics SL. To receive the free Dynamics CRM server license you must purchase at least one Client Access License (CAL) which essentially is a license for each user or computer that will access CRM.

So for companies who are already using one of Microsoft’s Dynamics ERP products and need a CRM system, this is a nice way to save some money.

Contact me with any questions.

As an update to a post I did last month about mobile phone options for Microsoft Dynamics CRM,  Softtrends just released Mobile CRM+ which works on Blackberries, Windows Mobile, and Symbian phones.

It has a few interesting features:

• It can record calls and/or take voice notes which can be stored as Activities in CRM
• It has a DVR style audio buffer that allows you to selects key points of recordings
• It works offline