Microsoft Dynamics CRM 4.0 Analytics and Enterprise Search Accelerators Now Available

Add-ons

The Analytics and Enterprise Search Accelerators are now available for download.

Newly Released

  • Analytics: Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards.
  • Enterprise Search: Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search.

 Currently Available

  • E-Service Portal: A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM.
  • Extended Sales Forecasting: Enhanced sales forecasting mechanism for Microsoft Dynamics CRM 4.0.
  • CRM Notifications: Newsfeeds (RSS) that allow users to subscribe to CRM “events” relevant to their job role.
  • Event Management: New functionality to plan, create, execute, and review events.

Available Soon

  • Business Productivity: A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0
  • Sales Methodologies: Practical Guidance for adoption of third-party sales methodologies such as SPI Solution Selling, Target Account Selling (TAS) and Miller Heiman)
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