Another Dynamics CRM 4.0 Mobile Option – Softtrends Mobile CRM+

Add-ons

Softtrends just released a mobile offering for Dynamics CRM 4.0 named Mobile CRM+ http://www.crmmobileplus.com/msdynamics.html. Most of the Dynamics CRM mobile options currently available have fairly basic functionality or functional constraints. This one caught my eye with some interesting features:

·         Available for Windows Mobile, Symbian/Nokia, and Blackberry Curve devices

·         Supports Dynamics CRM Online (formerly Dynamics CRM Live)

·         Can capture device camera images and attach to any entity such as Leads, Accounts, Contacts, etc

·         Can capture device microphone recordings to attach audio annotations to entities

·         Can record incoming and outgoing phone calls and attach to Leads or Contacts

·         Works online and offline

One potential issue is it appears to have a basic interface that isn’t geared toward the Microsoft look and feel. I haven’t tested it yet so I’m not sure exactly what it looks like and how well the interface works. It definitely has some promising features though. 

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1 Comment

  1. tim King  •  Feb 2, 2010 @4:27 am

    The softrends solution does not work on touch screen Nokia’s. The 5800 Express Music for example, can load the application ok, but tapping the screen to navigate does not work. Such a shame.

    Tim.